English

Terms and conditions

Téléphone: 33646452676
Fourchette de prix: 30
Lit simple: 0
Lit double 140*190cm: 0
Lit double 180*200cm: 0
Canapé Lit: 0
lit-d-appoint: 0
Lit Bébé: 0

Reservation contract General 1.1 These general terms and conditions ("Booking Contract") are concluded between the owner or manager ("we" and "our") and the customer (s) booking our accommodation ("Accommodation") via the website of Reservation. They are binding. The terms "you" and "your" refer to the person making the reservation and to all holidaymakers associated with the booking. 1.2 All reservations are governed by the Booking Contract. This Booking Agreement and our confirmation e-mail constitute the entire agreement between you and us. We invite you to read them carefully. Nothing in this Booking Agreement affects your rights under applicable law. 1.3 For payments relating to your reservation, we will use our own services. Online payment on our website, bank transfer, check. 1.4 In order to avoid any misunderstanding, we specify that we are the provider of the establishment. You hereby declare that you are aware of this fact and accept it. Reservation mode 2.1 2.1.1 You can book a Accommodation with us by paying the amount specified in the initial quote that we communicated to you via the commercial booking site or ourselves ("Quotation") after acceptance by the owner of your reservation request. . The Reservation will be validated and this Booking Agreement will come into effect after the Initial Deposit (see definition below) or the total payment will have been collected through the booking site or ourselves, and you will have received our e-mail confirming the Reservation and specifying its cancellation conditions (see definition below). 2.1.2 You may send us a booking request form ("Reservation Request Form") via the commercial booking site or us and pay the total payment or initial deposit for the Accommodation via our website or the booking site. The Reservation will be validated and this Booking Agreement will come into effect after the booking site or we have received the full payment or the Initial Accommodation Deposit, and we will have sent you a confirmation e-mail detailing Reservation and specifying the Cancellation Conditions. 2.2 If the Quote or Reservation Request Form states that: 2.2.1 you have to pay a total payment, this means you must pay the full amount of the Reservation and booking fees to the commercial booking site or ourselves at later on the due date; 2.2.2 You must pay an initial down payment ("Initial Down Payment") and then the balance ("Balance"), this means that you must make both payments to the commercial booking site or ourselves within the specified time period. 2.3 You will be required to pay the security deposit ("Surety"), cleaning fee and any other charges ("Other charges") mentioned in the confirmation email at the same time as full payment or payment of your Balance. (depending on the case).

2.4 Before paying any payment to the commercial booking site or ourselves in connection with your Booking, we invite you to read carefully the details of the Quotation or the Reservation Request Form, as well as the confirmation e-mail, and to inform us immediately if you consider that these documents are erroneous or incomplete. Payment of your reservation 3.1 If you have paid only an initial down payment, you must pay to the commercial booking site or to us the Balance and the Deposit and Other Expenses I day of your arrival at the rental locations. 3.2 At the end of your stay, the Deposit may be assigned to any form of repair or replacement required of the Housing and its furniture, installations or equipment. After you have returned the keys, we will reimburse you for the Deposit, which may be reduced by deductions made under the aforementioned conditions. Cancellation or modification by you of the Reservation 4.1 To cancel or modify your Reservation, you must send us a letter or an e-mail at the earliest. However, before canceling this way, we invite you to contact us. A cancellation or modification will take place only after we have received a confirmation from you. Your Reservation is governed by the Cancellation Terms below: You will be required to pay 50% of the total amount if you cancel after booking and the total amount if you cancel within 30 days of arrival. • 4.2 In the following cases: 4.2.1 A balance for which you are liable is not paid within the time provided for in the Cancellation Conditions. 4.2.2 You do not show up for Accommodation within 24 hours of the scheduled arrival time without notifying us. We will be entitled to consider your Reservation as having been canceled by you and to apply the Cancellation Terms. Cancellation or modification by us of the Reservation 5.1 In principle, we will not make any changes to a Reservation concluded between you and us. However, some problems may occur, requiring modification or cancellation of the latter.

5.2 In this case, we will contact you as soon as possible to inform you. In case of cancellation of your reservation, the booking site or ourselves will reimburse you all the amounts you have paid. However, we can not be held responsible for the reimbursement of amounts that you may have paid to third parties in connection with your vacation (for example, travel, leisure, activities or insurance). Accommodation 6.1 You may arrive at the Accommodation after the time that we have indicated as the Arrival Date for your vacation, but you must leave it at the time that we will have specified as your departure date. We will send you these hours in writing before your stay. 6.2 If your arrival is delayed, you must contact the person whose details appear in the e-mail confirmation of reservation to make other arrangements. Otherwise, you may not be able to access the Housing. If you do not arrive no later than noon the day after the scheduled Arrival Date and have neglected to inform the person to contact of your delay, we will be entitled to consider that you have canceled the Reservation and to refuse any reimbursement via the booking site or ourselves fees that you have already paid. For more details, please read the Cancellation Policy. Your obligations 7.1 You agree to abide by all internal regulations applicable to Accommodation and the reasonable rules that we may need to specify, as well as to ensure that they are respected by all holidaymakers associated with the Reservation. You agree to keep and leave the Unit and its furniture, including items such as kitchen and tableware, clean and in good condition. 7.2 You agree not to damage the walls, doors, windows and other components of the Housing, as well as to do nothing that could be a source of nuisance or annoyance to us or any other occupant of adjacent or adjoining properties. 7.3 You agree to take all necessary measures to preserve your personal property during your stay in the Housing.

7.4 You agree to ensure that each person or vacationer associated with the Reservation is covered by all-risk travel insurance (including cancellation, flight delays, loss and damage to luggage or other items ) as well as health insurance (including evacuation and repatriation). 7.5 You can not authorize a stay in the Accommodation of persons in excess of the number expressly authorized. Neither can you significantly change the composition of the group of vacationers staying in the Accommodation, nor introduce a pet without our prior written consent. If you did, we would be entitled to deny you access to Housing or to require you to leave it. We will consider all of these circumstances as a cancellation by you of the Booking, relieving us of any obligation to reimburse you for any charges you have already paid us. We will be the sole judges of the opportunity of such a refund. 7.6 You agree to allow us and our representatives to access the Accommodation within reasonable hours during your stay in order to perform necessary repairs, in case of emergency or to verify that you comply with the terms of this Agreement. booking. 8 Complaints 8.1 We have spared no effort to make your stay or your holidays enjoyable and memorable. On the other hand, if you feel that you have reason to complain, it is important to take the necessary measures as soon as possible. 8.2 It is essential that you contact us in the event of a problem so that we can remedy it quickly. It is often very difficult (if not impossible) for us to solve certain problems correctly if we are not informed quickly. By telling us about your criticism when you live in Housing, you generally allow us to remedy all problems immediately. In particular, claims of a transient nature (for example, regarding the preparation or heating of housing) can only be considered if you formulate them during the period of residence.

8.3 If a complaint does not result in a solution during your stay, you must send us a letter or e-mail containing all the necessary details within 28 days of the end of your reservation. 8.4 In order to avoid any misunderstanding, if you have a complaint to make in connection with your Reservation or Accommodation, you must always contact us. 9 Limitation of Liability 9.1 Our maximum liability in relation to any damages you may suffer as a result of our action in violation of the provisions of this Booking Agreement is strictly limited to the amounts collected by us in connection with your Booking. We will not be held liable for damages that would be the unforeseeable consequence of a breach by us of this Booking Agreement. The damages are considered predictable when they could be considered by you and us at the time of our confirmation of your reservation. 9.2 You make this Reservation as a guest in relation to a holiday, and you acknowledge that we can not be held responsible for any professional prejudice that you may suffer or incur.

9.3 In order to avoid any misunderstanding, the commercial booking site or ourselves can not be held responsible to you for the following: 9.3.1 any problem between you and us regarding the Reservation; 9.3.2 any payment problem resulting from a failure of a payment system provided by a third party; 9.3.3 any rejection of a payment by a third-party payment system provider. 9.4 This does not exclude or limit our liability in the event of death or personal injury resulting from our negligence or misinterpretation in bad faith or any problem in relation to which we could not legally exclude or limit or even attempt to exclude or limit our liability. Legislation and Jurisdiction This Rental Agreement (including any non-contractual obligations arising out of or in connection therewith) between you and us is governed by applicable law. You and we agree that the treatment of any conflict, dispute or other problem between us will be the exclusive jurisdiction of the courts.

Miscellaneous 11.1 You may not transfer your Reservation or the rights and responsibilities arising from this Booking Agreement to anyone without our prior written consent. 11.2 If, at any time, any portion of this Booking Agreement is found to be unenforceable for any reason under applicable law, that portion shall be deemed to have been omitted and such omission would not affect the applicability of the remaining parties. 11.3 This Booking Agreement and the Cancellation Terms and our confirmation e-mail constitute the entire agreement between you and us in connection with the Booking, and supersede any prior agreement, arrangement or discussion between you and we, verbally or in writing. No commitment, interpretation or promise will be deemed to be actual or implicit as a result of what was said or written in the negotiations between you and us prior to the receipt of the confirmation e-mail, with the exception of is expressly stated in this Booking Agreement. Neither you nor us shall have recourse in connection with any misrepresentation made by the other party, upon which the latter relied at the time of the conclusion of this Booking Contract (unless such declaration is intentionally fraudulent), and this party´s sole remedy shall be to denounce the breach of this Booking Agreement in the manner provided therein. 11.4 We shall not be deemed to be the cause of a violation of this Booking Agreement, nor responsible for any failure or delay in its performance resulting from circumstances beyond our reasonable control, such as a flood, a fire, explosion or accident.

 

conditions de ventes, contract, terms, conditionll

You must first create your account

Téléphone: 33646452676
Fourchette de prix: 30
Lit simple: 0
Lit double 140*190cm: 0
Lit double 180*200cm: 0
Canapé Lit: 0
lit-d-appoint: 0
Lit Bébé: 0

After registration, you will receive an email to validate your email address

Then log in and complete the information in your "my account" area, your profile, the choice of your subscription, the addition of your (your) properties

Legal mention

Téléphone: 33646452676
Fourchette de prix: 30
Lit simple: 0
Lit double 140*190cm: 0
Lit double 180*200cm: 0
Canapé Lit: 0
lit-d-appoint: 0
Lit Bébé: 0

This site is the property of Jérôme Payan - Loueurdappart

Self-employed -
Headquarters: 51 avenue du Mont Alban 06300 Nice
RCS Nice: 51414886500025
Phone: 06 46 45 26 76 (Call not surcharged)
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
Publication director: Jérôme Payan: Director
Accommodation:

1AND1 IONOS https://www.ionos.fr/apropos
Telephone: 0970 808 911
Development:

Jérôme Payan AND Jomres.net
TERMS OF SERVICE
OBJECT
The purpose of these General Conditions of Use is to define the terms and conditions for the provision of the www.zeperfectplace.com and www.loueurdappart.com site and the conditions of use of the Services by the Internet user.

The General Conditions of Use apply to all access to and consultation of the Site by an Internet user.

Terms preceded by a capital letter are defined in the article "Definitions".

DEFINITIONS
Personal User Account: designates the personal use account opened by an Internet user on the Site, by giving their e-mail and choosing a password. Other information that may be requested is optional. Personal User Accounts also require acceptance of these General Conditions of Use to be opened.

Professional User Account: designates the professional account opened by an Internet user on the Site. For legal persons, the Internet user who creates the Professional User Account must be duly authorized by the company he represents for the creation and management of the Account. When creating the Account, the Internet user gives their e-mail, choosing a password, name, brand, company name, registration number in the Trade and Companies Register, city, the postal code, address and telephone number of the company it represents, the transaction and / or management card number, the surname, first name and function of the natural person creating the account. Other information that may be requested is optional. Professional User Accounts also require acceptance of these General Conditions of Use to be opened.

General Conditions of Use: means these general conditions of use.

Personal and Professional User Account Space: is a secure space accessible on the Site, free for all Users, which brings together all of the information likely to be stored there (including creation of alerts, backups of favorites, account management, subscription newsletters, statistics in real time…).

Internet user: refers to any natural person who accesses the Website for private or professional use. For legal persons, the Internet user who creates the Professional User Account must be duly authorized by the company he represents for the creation and management of the Account.

Services: means all the services accessible via the Site.

Website or Website: refers to the interactive electronic service edited and operated by the company Bien’ici, accessible in particular at the address www.zeperfectplace.com, which allows access to the Services.

Company: means Jerome Payan

User: refers to any Internet user who registers on the Site to obtain a Personal or Professional User Account in the relevant User Account Space.

FEATURES, USE AND SUBSCRIPTION TO SERVICES
Zeperfectplace is a specialized reservation center for vacation rentals, apartments, gites and guest rooms. We provide travelers with the best booking experience in the world and provide owners with the most effective platform to maximize their sales. We facilitate the booking process by eliminating the waste of time, endless communications and therefore the frustrations of travelers and owners. We check that the owner is authorized to rent his apartment, his house, his studio, according to the standard and legalization in force.

 

Our solution allows travelers to instantly and securely book their next accommodation by credit card. Our team of advisers is available to answer all questions from travelers and owners 7 days a week to guarantee unparalleled service.

Zeperfectplace is made up of professionals and passionate about vacation rentals. Our team collaborates with d'Abritel, HomeAway, Expedia, Booking.com, Airbnbn.com, Tripadvisor.com. Our team knows your needs well, we are all owners and passionate about welcoming customers and our destination cities.

For more information, please feel free to contact us

 

In detail :

We provide an online platform which allows:

Individuals: find rental offers and take advantage of the various associated Services;
To professionals and individuals, or property managers: to distribute their rental offers and benefit from the various associated Services.
Certain Services are made available to Internet users without the need to create a Personal or Professional User Account. Thus, the Search services for rental offers for individuals are accessible to Internet users without creating a Personal User Account.

However, some Services are only accessible if a User, Personal or Professional Account, as the case may be, is created. This is the case for certain Services relating to individuals (point a) and all the Services relating to professionals (point b).

The User can create his account either on the Site, or via Facebook, via Gmail (using his usual identifiers on these sites), or simply by registering with a valid email address

Professional user account

The Professional User Account allows the Internet user to access various Services offered by the Site, in particular to:

Subscribe to our service, depending on the options they want
Develop and create your online advertisement, add detailed descriptions, photos, prices
Please note: before posting online, we will ask the professional for proof of ownership or other authorization prior to posting online. In addition, we will check the rental possibilities according to city law.
Access your dashboard
View real-time traffic statistics generated for each of its ads (views, email contacts)
View on a map the location of all the advertisements being published or not published
Manage and modify your ads (when they do not come from an automated feed)
Recover lost password: allows the User to request a new password which will be sent to the e-mail address he has entered
Authorized uses
The Internet user or, in general, any third party, natural or legal person, is not authorized to use the Services and the Site for purposes other than for the purposes set out in 3.1 and 3.2 above.

The use of automated systems or software to extract data from the Site for commercial purposes or those not authorized by the Company is prohibited.

The Company reserves the right to (i) set up any protection system it deems useful to prevent or stop any automated or non-automated system or software and / or any action aimed at extracting or collecting any data from the Services and the Site , and (ii) bring any action or claim necessary to prevent, terminate and penalize any infringement of their rights to the Services and the Site, including in the context of legal proceedings, and without setting prior notice.

ACCEPTANCE OF CONDITIONS - MODIFICATIONS OF CONDITIONS
The Internet user acknowledges having read these General Conditions when consulting and using the Site and expressly declares that they accept them without reservation.

These General Conditions may be subject to modifications, the applicable Conditions are those in force and accessible on the Website on the date of access to the Website by the Internet user.

The Internet user acknowledges having the skills and means necessary to access and use the Site, having verified that the computer configuration used by him does not contain any virus and that it is in good working order.

ACCESS TO THE SITE AND AVAILABILITY OF THE SITE
The Services are freely accessible online on the Company's Website.

The Company makes its best efforts to make the Site available 24 hours a day, 7 days a week, regardless of the maintenance operations of the Site and / or Servers and / or the Website. As such, the Company is bound by an obligation of means.

The Company reserves the right to modify, interrupt, at any time, temporarily or permanently all or part of the Site without prior notice to Internet users and without the right to compensation, the Company cannot be held responsible for the consequences resulting from such interruptions or modifications.

More generally, the Company reserves the right to make any changes of any kind to the content of the site.

 

USE OF THE SITE AND SERVICES
Internet users and Users agree to use the Site and the Services in accordance with the provisions of these General Conditions of Use.

Internet users and Users agree not to use the Site and / or the Services:

for illicit purposes, contrary to public order or to accepted principles of morality,
in violation of the provisions of applicable laws or regulations or the rights of a third party,
for purposes likely to cause loss or damage of any kind,
for purposes that do not comply with the rules for using the Services as set by the Company in its General Conditions of Sale for Professional Users.
In this respect in particular, the advertisements posted online must comply with all legal and regulatory requirements, be lawful and in accordance with good morals, respect public order and not cause damage of any kind. The advertisements must also comply with the criteria for the publication of advertisements, set by the Company in its General Conditions of Sale for professional users.

The Company reserves the right to suspend access to the Services (to Internet users and Users), to delete the content concerned without delay and to terminate the Personal or Professional User Accounts, of Internet users and Users (as the case may be) who have infringed the provisions of these General Conditions of Use and in particular those referred to above, notwithstanding the compensation of the Company for all the damages suffered.

INTELLECTUAL PROPERTY
The Company is the holder or the concessionaire of the intellectual property rights of the general structure of the Website, as well as of the content expressly designated as being "well-here source".

However, the Company is neither owner nor responsible, for any reason whatsoever and even if it is the licensee of intellectual property rights, of all the other content on the Site (in particular announcements, texts, slogans , graphics, images, videos, photos, and other content), the responsibility of which lies exclusively with their owners (in particular advertisers - agencies or property managers who are the authors of published offers, or the various data providers).

Any representation, reproduction, modification, distortion and / or total or partial exploitation of the Website and / or its content (whoever it is) and / or the Services, by any process whatsoever and on any medium whatsoever, without the express prior authorization of the Company or the author of the content, as the case may be, is prohibited and constitutes acts of copyright infringement.

The brands, logos, corporate names, acronyms, trade names, signs and / or domain name of the Company, its various partners mentioned on the Website, as well as advertisers, allowing access to the Services made available by the Company, constitute distinctive signs that cannot be used without the express prior authorization of their owner.

PERSONAL DATA - CNIL

Processing of personal data
The Company, as data controller, implements personal data processing for the purpose of managing customer relations and / or with persons wishing to create an account on the site or request information.

The Internet user or the User is informed and accepts that their data will be processed for the aforementioned purpose.

This processing is necessary for the execution of a contract to which the data subject (the Internet user or the User) is a party, or for the execution of pre-contractual measures taken at the latter's request.

These data are intended for the Company, data controller, authorized personnel, its possible subcontractors and partners and are kept for the duration of the execution of the contract and during the limitation period of actions for liability and legal guarantees and contractual. The data can also be processed for commercial prospecting purposes and this for a period of 3 years from the end of the commercial relationship unless the customer objects.

These data may be transferred outside the European Union, to subcontractors in the United States adhering to the Privacy Shield, guaranteeing a sufficient level of protection.

The Internet user or the User has the right to query, access, rectify, erase and portability of their data; as well as a right to limit processing. Anyone concerned also has the right to object on legitimate grounds and the right to oppose commercial prospecting. In addition, everyone has the right to formulate specific and general directives concerning the storage, erasure and communication of their post-mortem data.

These rights can be exercised with the Data Protection Officer (DPO) by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

They have the right to lodge a complaint with the National Commission for Information Technology and Liberties (CNIL), the supervisory authority responsible for compliance with obligations with regard to personal data.

Cookies


The Site has been designed to meet the needs of Internet users and Users. It works with cookies.

Read the cookie use policy.

LIMITATION OF LIABILITY

The information given on the Site is not contractual. The visuals linked to the advertisements are published under the responsibility of the advertisers. The illustrations necessary for the presentation of new programs, current or future constructions, are non-contractual and atmospheric. To report an anomaly to online content, you can write to us here.

The Internet user or User is solely responsible for the use he makes of the Website and the Services which he accesses from the Website.

The Company cannot in any case be held responsible within the framework of a procedure brought against the Internet user or the User who is guilty of a non-conforming use of the Website and / or Services it provides.

The Internet user or User acknowledges and accepts in this respect that they will make their personal matter of any claim or procedure brought against the Company, due to the non-conforming use by them of the Services and / or the Website.

In any event, the Company cannot be responsible for:

in the event of unavailability of the Services for reasons such as the failure of the public electricity network, the failure of cable telecommunications networks, the loss of connectivity to the Internet network due to public or private operators, in particular the Internet user or the User, the causes of which arise in particular from strikes, storms, earthquakes or any other cause having the characteristics of force majeure;
in the event of use of the Services by an Internet user or a User under conditions which do not comply with the terms of these General Conditions of Use;
within the limits of current legislation, for any indirect damage, including in particular loss of profit, data or any other loss of intangible property, even if the Company has been informed of the potential for such damage, which may arise (i) from the use or inability to use the Services (ii) following access to said Services by an Internet user or an unauthorized User.
The Company cannot be held responsible for any malfunction of any kind whatsoever relating to the computer equipment of the Internet user or the User, as well as their Internet access connection, when accessing the Website. and more generally to Services. More particularly, the Company cannot guarantee the Internet user or the User of the Services on:

Site access speed issues

CONSEQUENCES RELATED TO THE TERMINATION OF PERSONAL USER ACCOUNTS
The termination of a Personal or Professional User Account results in the termination of the provision of the Services requiring a Personal or Professional User Account.

PERMANENCE
The invalidity of any clause of the General Conditions of Use does not affect the validity of the other clauses; it continues in the absence of the canceled arrangement unless the canceled clause makes the continuation of contractual relations impossible or unbalanced compared to the original agreements.

CLAIM
Any complaint must be addressed to the Company via the contact forms available on the Site.

TITLE OF CLAUSES
The headings worn at the head of each article serve only for the convenience of reading and can in no case be the pretext for any interpretation or distortion of the clauses to which they relate. In case of difficulty of interpretation or contradiction between the content of a clause and its title, the latter is deemed unwritten.

APPLICABLE LAW - ATTRIBUTION OF JURISDICTION
These General Conditions of Use are subject to French law. Any dispute of any kind whatsoever, relating to the application of these General Conditions and the use and consultation of the Site, must, in the absence of an amicable agreement between the parties, be brought before the French Courts only competent.

GENERAL INFORMATIONS
In addition to the other information referred to in these General Conditions of Use, it is indicated that: ul li the Company only puts in contact, according to the methods described in these General Conditions of Use, professionals (real estate agencies or property managers) and individuals with a view to the possible conclusion of a rental of property. The Company does not intervene in disputes that may exist between the individuals and professionals mentioned above. The Company is not a party to their direct contractual relationship.

Policy vending

Téléphone: 33646452676
Fourchette de prix: 30
Lit simple: 0
Lit double 140*190cm: 0
Lit double 180*200cm: 0
Canapé Lit: 0
lit-d-appoint: 0
Lit Bébé: 0

 Partially refundable:

You will have to pay 50% of the total amount if you cancel after booking and the total amount if you cancel within 30 days of arrival.

_____________________________________________________________

Reservation contract General

1.1 These general terms and conditions ("Booking Contract") are concluded between the owner or manager ("we" and "our") and the customer (s) booking our accommodation ("Accommodation") via the website of Reservation. They are binding. The terms "you" and "your" refer to the person making the reservation and to all holidaymakers associated with the booking. 1.2 All reservations are governed by the Booking Contract. This Booking Agreement and our confirmation e-mail constitute the entire agreement between you and us. We invite you to read them carefully. Nothing in this Booking Agreement affects your rights under applicable law. 1.3 For payments relating to your reservation, we will use our own services. Online payment on our website, bank transfer, check. 1.4 In order to avoid any misunderstanding, we specify that we are the provider of the establishment. You hereby declare that you are aware of this fact and accept it. Reservation mode

2.1 2.1.1 You can book a Accommodation with us by paying the amount specified in the initial quote that we communicated to you via the commercial booking site or ourselves ("Quotation") after acceptance by the owner of your reservation request. . The Reservation will be validated and this Booking Agreement will come into effect after the Initial Deposit (see definition below) or the total payment will have been collected through the booking site or ourselves, and you will have received our e-mail confirming the Reservation and specifying its cancellation conditions (see definition below). 2.1.2 You may send us a booking request form ("Reservation Request Form") via the commercial booking site or us and pay the total payment or initial deposit for the Accommodation via our website or the booking site. The Reservation will be validated and this Booking Agreement will come into effect after the booking site or we have received the full payment or the Initial Accommodation Deposit, and we will have sent you a confirmation e-mail detailing Reservation and specifying the Cancellation Conditions. 2.2 If the Quote or Reservation Request Form states that: 2.2.1 you have to pay a total payment, this means you must pay the full amount of the Reservation and booking fees to the commercial booking site or ourselves at later on the due date; 2.2.2 You must pay an initial down payment ("Initial Down Payment") and then the balance ("Balance"), this means that you must make both payments to the commercial booking site or ourselves within the specified time period. 2.3 You will be required to pay the security deposit ("Surety"), cleaning fee and any other charges ("Other charges") mentioned in the confirmation email at the same time as full payment or payment of your Balance. (depending on the case).2.4 Before paying any payment to the commercial booking site or ourselves in connection with your Booking, we invite you to read carefully the details of the Quotation or the Reservation Request Form, as well as the confirmation e-mail, and to inform us immediately if you consider that these documents are erroneous or incomplete. Payment of your reservation 3.1 If you have paid only an initial down payment, you must pay to the commercial booking site or to us the Balance and the Deposit and Other Expenses I day of your arrival at the rental locations. 3.2 At the end of your stay, the Deposit may be assigned to any form of repair or replacement required of the Housing and its furniture, installations or equipment. After you have returned the keys, we will reimburse you for the Deposit, which may be reduced by deductions made under the aforementioned conditions. Cancellation or modification by you of the Reservation 4.1 To cancel or modify your Reservation, you must send us a letter or an e-mail at the earliest. However, before canceling this way, we invite you to contact us. A cancellation or modification will take place only after we have received a confirmation from you. Your Reservation is governed by the Cancellation Terms below: You will be required to pay 50% of the total amount if you cancel after booking and the total amount if you cancel within 30 days of arrival. • 4.2 In the following cases: 4.2.1 A balance for which you are liable is not paid within the time provided for in the Cancellation Conditions. 4.2.2 You do not show up for Accommodation within 24 hours of the scheduled arrival time without notifying us. We will be entitled to consider your Reservation as having been canceled by you and to apply the Cancellation Terms. Cancellation or modification by us of the Reservation 5.1 In principle, we will not make any changes to a Reservation concluded between you and us. However, some problems may occur, requiring modification or cancellation of the latter.

5.2 In this case, we will contact you as soon as possible to inform you. In case of cancellation of your reservation, the booking site or ourselves will reimburse you all the amounts you have paid. However, we can not be held responsible for the reimbursement of amounts that you may have paid to third parties in connection with your vacation (for example, travel, leisure, activities or insurance). Accommodation 6.1 You may arrive at the Accommodation after the time that we have indicated as the Arrival Date for your vacation, but you must leave it at the time that we will have specified as your departure date. We will send you these hours in writing before your stay. 6.2 If your arrival is delayed, you must contact the person whose details appear in the e-mail confirmation of reservation to make other arrangements. Otherwise, you may not be able to access the Housing. If you do not arrive no later than noon the day after the scheduled Arrival Date and have neglected to inform the person to contact of your delay, we will be entitled to consider that you have canceled the Reservation and to refuse any reimbursement via the booking site or ourselves fees that you have already paid. For more details, please read the Cancellation Policy. Your obligations 7.1 You agree to abide by all internal regulations applicable to Accommodation and the reasonable rules that we may need to specify, as well as to ensure that they are respected by all holidaymakers associated with the Reservation. You agree to keep and leave the Unit and its furniture, including items such as kitchen and tableware, clean and in good condition. 7.2 You agree not to damage the walls, doors, windows and other components of the Housing, as well as to do nothing that could be a source of nuisance or annoyance to us or any other occupant of adjacent or adjoining properties. 7.3 You agree to take all necessary measures to preserve your personal property during your stay in the Housing.

7.4 You agree to ensure that each person or vacationer associated with the Reservation is covered by all-risk travel insurance (including cancellation, flight delays, loss and damage to luggage or other items ) as well as health insurance (including evacuation and repatriation). 7.5 You can not authorize a stay in the Accommodation of persons in excess of the number expressly authorized. Neither can you significantly change the composition of the group of vacationers staying in the Accommodation, nor introduce a pet without our prior written consent. If you did, we would be entitled to deny you access to Housing or to require you to leave it. We will consider all of these circumstances as a cancellation by you of the Booking, relieving us of any obligation to reimburse you for any charges you have already paid us. We will be the sole judges of the opportunity of such a refund. 7.6 You agree to allow us and our representatives to access the Accommodation within reasonable hours during your stay in order to perform necessary repairs, in case of emergency or to verify that you comply with the terms of this Agreement. booking. 8 Complaints 8.1 We have spared no effort to make your stay or your holidays enjoyable and memorable. On the other hand, if you feel that you have reason to complain, it is important to take the necessary measures as soon as possible. 8.2 It is essential that you contact us in the event of a problem so that we can remedy it quickly. It is often very difficult (if not impossible) for us to solve certain problems correctly if we are not informed quickly. By telling us about your criticism when you live in Housing, you generally allow us to remedy all problems immediately. In particular, claims of a transient nature (for example, regarding the preparation or heating of housing) can only be considered if you formulate them during the period of residence.

8.3 If a complaint does not result in a solution during your stay, you must send us a letter or e-mail containing all the necessary details within 28 days of the end of your reservation. 8.4 In order to avoid any misunderstanding, if you have a complaint to make in connection with your Reservation or Accommodation, you must always contact us. 9 Limitation of Liability 9.1 Our maximum liability in relation to any damages you may suffer as a result of our action in violation of the provisions of this Booking Agreement is strictly limited to the amounts collected by us in connection with your Booking. We will not be held liable for damages that would be the unforeseeable consequence of a breach by us of this Booking Agreement. The damages are considered predictable when they could be considered by you and us at the time of our confirmation of your reservation. 9.2 You make this Reservation as a guest in relation to a holiday, and you acknowledge that we can not be held responsible for any professional prejudice that you may suffer or incur.

9.3 In order to avoid any misunderstanding, the commercial booking site or ourselves can not be held responsible to you for the following: 9.3.1 any problem between you and us regarding the Reservation; 9.3.2 any payment problem resulting from a failure of a payment system provided by a third party; 9.3.3 any rejection of a payment by a third-party payment system provider. 9.4 This does not exclude or limit our liability in the event of death or personal injury resulting from our negligence or misinterpretation in bad faith or any problem in relation to which we could not legally exclude or limit or even attempt to exclude or limit our liability. Legislation and Jurisdiction This Rental Agreement (including any non-contractual obligations arising out of or in connection therewith) between you and us is governed by applicable law. You and we agree that the treatment of any conflict, dispute or other problem between us will be the exclusive jurisdiction of the courts.

Miscellaneous 11.1 You may not transfer your Reservation or the rights and responsibilities arising from this Booking Agreement to anyone without our prior written consent. 11.2 If, at any time, any portion of this Booking Agreement is found to be unenforceable for any reason under applicable law, that portion shall be deemed to have been omitted and such omission would not affect the applicability of the remaining parties. 11.3 This Booking Agreement and the Cancellation Terms and our confirmation e-mail constitute the entire agreement between you and us in connection with the Booking, and supersede any prior agreement, arrangement or discussion between you and we, verbally or in writing. No commitment, interpretation or promise will be deemed to be actual or implicit as a result of what was said or written in the negotiations between you and us prior to the receipt of the confirmation e-mail, with the exception of is expressly stated in this Booking Agreement. Neither you nor us shall have recourse in connection with any misrepresentation made by the other party, upon which the latter relied at the time of the conclusion of this Booking Contract (unless such declaration is intentionally fraudulent), and this party´s sole remedy shall be to denounce the breach of this Booking Agreement in the manner provided therein. 11.4 We shall not be deemed to be the cause of a violation of this Booking Agreement, nor responsible for any failure or delay in its performance resulting from circumstances beyond our reasonable control, such as a flood, a fire, explosion or accident.

 

confidentiality and private information

Téléphone: 33646452676
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Welcome to Zeperfectplace and Renter, a property management and vacation rental management service based on software and managed by staff (the "Service").

The service is owned and operated by Zeperfectplace and Loueurd’appart, Inc., a Delaware company and its subsidiary (collectively, the “Company”, “we”, “us” and “our”).

At Zeperfectplace and Loueurd’appart, we respect your privacy. This privacy policy (the "Policy") describes our privacy practices with respect to the Service, including how your personal information and data is collected, stored, used and shared.

Providing us with your personal information is your choice. We appreciate that and thank you for making this choice. You are not legally required to provide this information to us, but we need it to enable you to use the Service.

This policy is combined with and forms part of our Terms of Use (the "Terms"). Please see our Terms of Service for more information on how the service works.

INFORMATION WE COLLECT

Information that you actively communicate to us -

Registration information. The service is available only to registered users. When you register, we will ask you to provide basic information such as your name, address, mobile phone number and email address.

Payment information. We also collect your payment information via STRIPE.COM, which will collect the applicable Service charges. You will be asked to provide your payment method and billing information.

Content on the service. Your use of the Service may involve the submission of various types of content, such as correspondence with guests, guest contact information, etc. The specific types of content depend on the functionality of the Service you choose to use.

Investigations. When you submit a customer service request or request, you can provide additional personal information based on the request or request.

Information we collect automatically -

Integration data. The Service is particularly intended for properties listed on and operating on third-party platforms such as Airbnb ("Third-party channels"). After registering, you can interconnect the service with each of your accounts on third-party channels (each interconnection is called “integration”). Once you've signed in to an integration, the service imports property and guest data into your accounts on the respective third-party channel, such as lists, reservations, former guests, and more.

Analytical usage data. We collect analytical information about your use of the Service and your interactions with the Service interface, the duration of your session and the web pages you have accessed. This may also include basic information about the device you use to access the Service, including its type,

operating system, language settings, Internet Protocol (IP) address through which your device accessed the Service, and the city or town where you purchased it. used to access the service is located.

Children's privacy

We do not knowingly or intentionally collect information from children under the age of 13.

USE OF COLLECTED INFORMATION

We may use the information we collect for the following purposes:
Operation of the service and provision of its features and functionalities
send you notifications, messages, communications, and announcements about the service
Improve and personalize the service and develop new services
provide support, deal with complaints and contact you when we deem it necessary
Application of the conditions and of this policy and prevention of misuse of the service
Comply with any applicable law and assist law enforcement and competent authorities, if we deem it necessary or justified; and
take any action in the event of a dispute involving you, with respect or in relation to the Service

Sharing of information collected

We may share the information described in this policy, with others, in the following cases:

With subcontractors and service providers, in order to operate, maintain and improve the service and provide you with the specific functionalities of the service you have requested

With third-party channels, to keep your account on the service and on the updated third-party channel

Messages you send to guests and potential guests will be sent to them

If you have violated the Terms, abused your right to use the Service or violated applicable laws. Your personally identifiable information may be shared with the appropriate authorities and with any third party, if we deem it necessary or warranted.

If the operation of the Service is organized in a different framework, or through another structure or legal entity (for example, due to a merger or acquisition)

We may share personally identifiable information with entities in our group, but its use must comply with the Policy.

Cookies

We and our third-party website analysis provider (such as Google) use cookies on the Service. Cookies are packets of information sent by our servers to your web browser, and then returned by the browser each time it accesses our servers. Cookies can contain various information, such as the web pages you have accessed, session times and IP addresses. Cookies are used for various purposes, including to collect statistical information about your use of the Service and to prevent you from logging in with your user name and password when you use the Service.

This information is used to make websites more efficient, to provide business and marketing information, as well as to collect personal data such as browser type and operating system, landing page, path. to the site, the domain of the Internet service provider, etc. to understand how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as detect and prevent threats and security breaches.

If you want to block cookies, you can do so through your browser settings. You can delete cookies that are already on your computer and you can configure your browser to prevent their insertion. Please refer to the browser's help menu for more information. However, keep in mind that disabling cookies can negatively affect your user experience on the service. To learn more about how to reject cookies, visit www.allaboutcookies.org

Aggregated information

We may use the information we collect, as noted above, to compile anonymized or aggregated information. We may share, sell or otherwise communicate and make this anonymized or aggregated information available to any other third party, in our sole discretion. However, we will not knowingly or intentionally share information that can be reasonably used to reveal your identity without your consent.

Data transfer outside your territory

We may store and process information at various locations around the world, including through cloud services. The laws in force in these countries may offer a lower level of data protection than the laws in force in your country. You agree to the transfer of your information to these other countries for processing purposes as described in this policy, including through cloud services.

Information security

We are implementing measures to reduce the risk of damage, loss of information and unauthorized access or use of information. These measures do not provide absolute information security. Therefore, this is not guaranteed and you cannot expect the Service to be immune to information security risks.

Data retention

We keep personally identifiable information for as long as we consider it necessary for the purposes set out above. We may delete information from our systems, without notice, once we believe that it is no longer necessary for the purposes set out above.

Californian residents

The following disclosure is made under the California Online Privacy Protection Act: When you use our service, other parties, such as Google, may collect personally identifiable information about your activities over time and from different websites or online services.

European Union residents

The following disclosure is made under the European General Data Protection Regulation (GDPR):

As the data controller of our customers, we are committed to protecting and respecting your privacy in accordance with the European Data Protection Regulation (GDPR) 2016/679 of April 27, 2016. This privacy statement explains when and why we collect this data. Personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This privacy statement applies to the use of our products and to our sales, marketing and customer contract performance activities. You have the right to withdraw your consent at any time. and to file a complaint with the competent data protection supervisory authority.

Our legal basis for the collection of personal data

Collection of personal data based on consents:

The collection of personal data on the basis of the consent of the data subject will be carried out using "consent forms" which will store the documentation relating to the consent given by the individual. Individual consents will always be stored and documented in our systems.

Collection of personal data on the basis of contracts:

We use personal information to fulfill our obligations related to contracts and agreements with customers, partners and suppliers.

Collection of personal data based on legitimate interests:

We may use personal data if it is considered to have a legitimate interest and if the privacy interests of the data subject do not take precedence over this interest. Normally, to establish the legal basis for data collection, an assessment was carried out during which a mutual interest was identified between Zeperfectplace and Renter and the person. This legal basis is mainly linked to our sales and marketing objectives. We will always inform individuals of their privacy rights and the purpose of collecting personal data.

When do we collect personal data about you?

When you use our products.

When you interact with us in person, through correspondence, over the phone, through social media or through our websites.

When we collect personal information from other legitimate sources, such as third-party data aggregators, Zeperfectplace and Loueurdappart marketing partners, public sources or social media. We only use this data if you have given them your consent to share your personal data with third parties.

We may collect personal data if it is considered to have a legitimate interest and if that interest is not overridden by your privacy interests. Before the data is collected, we ensure that an assessment is made, ensuring that there is a mutual interest established between you and Zeperfectplace and Loueurd’appart.

What type of personal data is collected?

We collect your names, phone number, title and email address, as well as your company name and contact information. We may also collect comments, comments and questions from you in connection with communications and service related activities, such as meetings, telephone calls, documents and emails. On our websites, we may collect your IP address and actions taken on the site.

Why do we collect and use personal data?

We collect and use personal data primarily for direct sales, direct marketing and customer service.

We may use your information for the following purposes:

Send you the marketing communications you have requested. This may include information about our products and services, events, activities and promotions of the products and services of our associated partners. This communication is based on a subscription and requires your consent.

Send you information about the products and services you have purchased from us.

Perform direct sales activities in cases where a legitimate and mutual interest is established.

Provide information about content and locations during a webinar or event you have signed up for.

Respond to a "Contact Me" or other web forms that you have completed on one of our Zeperfectplace and Apartment Rental websites (for example, to download a white paper).

Follow up on incoming requests (customer support, emails, chats or phone calls).

Provide you with access and services related to a free trial of the Zeperfectplace and Renter apps.

Provide access to our customer support portal or website.

Perform contractual obligations such as order confirmation, license details, invoice, reminders, etc. The contract may be concluded with Zeperfectplace and Loueurd’appart directly or with a partner Zeperfectplace and Loueurd’appart.

Inform you of any interruption in our services (system messages).

Contact you to investigate your opinion on our products and services.

How long do we keep your personal data?

We keep personal data for as long as we deem necessary to fulfill the purpose for which it was collected, while taking into account our need to answer your questions or solve any problems, to comply with legal requirements under laws applicable, any claim / legal complaint and for safeguarding purposes.

This means that we may keep your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer necessary, we delete it securely. We may process data for statistical purposes, but in this case the data will be anonymized.

Your rights on your personal data

 You have the following rights regarding your personal data:

The right to request a copy of your personal data that Zeperfectplace and Loueurd’appart holds about you.

The right to ask Zeperfectplace and Loueurd’appart to correct your personal data if it is inaccurate or out of date.

If you are a customer, you can update your user profile by logging into Zeperfectplace and Renter of Apartment Platform and selecting "Account", then "My Profile".

The right to request that your personal data be deleted when it is no longer necessary for Zeperfectplace and Loueurd’appart to keep this data.

The right to withdraw any consent to the processing of personal data at any time. For example, your consent to receive electronic marketing communications:

If you wish to withdraw your consent to e-marketing, use the link to manage your subscriptions included in our communication. Please note that you may still receive system messages and administrative communications from Zeperfectplace and Landlord, such as order confirmations, system messages and notifications regarding your account activities.

The right to request Zeperfectplace and Loueurd’appart to provide you with your personal data and, if possible, to transmit this information directly (in portable format) to another controller when the processing is based on consent or a contract.

The right to request a restriction on the further processing of data, in the event of a dispute concerning the accuracy or processing of your personal data.

The right to object to the processing of personal data, in the event that the processing of data has been based on legitimate interest and / or direct marketing.

Changes to this privacy policy

We can change this policy. We will notify you of these changes via the service interface. Your continued use of the service constitutes your consent to the modified policy. If you do not accept the modified policy, we may terminate the terms and your service account and block your access to the service and your use of the service within 30 days of your refusal to accept the revised policy.

In case of legal requirement or necessity, we can also make immediate changes to this policy. The latest version of the conditions and its effective date will always be available on the service.

Contact us

You can contact us with any questions, requests or complaints at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Updated: January 24, 2019